Unable to access a project or see files uploaded by teammates
If you cannot see a project or files that you expect to have access to, it is usually due to access settings or project context, not because the data is missing.
Common reasons
You are logged in with a different email ID.
You have not been added as a member to the project.
You have limited permissions within the project.
You are looking at the wrong project.
Projects are fully isolated from each other, files and outputs only appear inside the project they belong to.
Being part of the same organisation does not automatically grant access to all projects.
Project roles and visibility
Each project member is assigned a role:
Admin – full access, including managing members and settings
Write – can upload/delete files and run tasks
View – read-only access
Files uploaded to a project are shared with all members.
How to resolve
Confirm you are logged in with the correct email ID.
Check that you are viewing the correct project.
Ask a project admin to verify your role or add you to the project.
