Unable to find past work or outputs

If you cannot locate previous research, document review outputs, or analyses, it is usually related to how and where the task was run.

How outputs are normally saved

All actions performed inside a project are recorded in that Project’s Matter History. This includes all completed research queries, document analyses, translations and workflows.

You can access the same in the History tab, or on the Homepage of that Project, or under the 'recent usage' list within a specific tool.

When outputs may not appear

In some cases, outputs from Document Review or Research may not be saved if:

• The browser tab was closed, refreshed, or switched before AI generation started.

• The user navigated away before the request entered processing.

When this happens, the query is cancelled before execution and does not get recorded in Matter History.

Only queries that begin processing are saved to project history.

What you can do

• Make sure you are in the same Project that you ran the task or query in.

• Re-run the query from within the project.

• Wait briefly after submitting a query to ensure processing begins.

• Avoid closing or switching tabs immediately after submission.

This prevents incomplete or abandoned requests from being saved as misleading or partial outputs in project history.